Terms & Conditions Of Service
APPLIES TO ALL STYLING SESSIONS & PACKAGES
APPLIES TO ALL STYLING SESSIONS & PACKAGES
Client Consultation Forms
To ensure you get the most out of your session please complete your Client Consultation Form at least 1 week prior to your session.
Complimentary Style Analysis
A complimentary style analysis consultation over the telephone or Skype lasting no longer than 30 mins is carried out before any session is booked to discuss your Client Consultation Form and your styling expectations.
Sessions
My scheduled sessions for in person appointments are between the hours of 10am and 5.30pm Monday to Friday. Discretionary appointments may occasionally be made to accommodate evening and weekend sessions subject to availability.
Bookings
All bookings must be made at least a week in advance to avoid disappointment. To make an appointment please call 07903738779 or email here. All payments are due in full before the start of a booked session.
Rescheduling
Should you wish to reschedule your booked session, you are required to give at least 48 hours notice. There is no charge to reschedule unless a session is rescheduled on more than two occasions. If this is the case there will be an additional charge of £25 per reschedule.
Cancellations & Refund Policy
Please note, all confirmed sessions are subject to the following policy: Should you wish to cancel your booked and confirmed session, you are required to give at least 48 hours notice before the confirmed time. If more than 48 hours notice is given we will deduct a £35 administration charge when refunding the fee. If less than 48 hours notice is given, 50% of your fee will be forfeited.
Exclusions: All special offers and introductory offers and discounts are non-refundable.
Exclusions: All special offers and introductory offers and discounts are non-refundable.
Travel Costs
An additional charge of 25p per mile return is added if travel is outside of a 10 mile radius. The cost will be agreed before the session is confirmed and added to payment for the session. Please advise if there are parking costs associated with the address of the session.